All virtual pass sales are final. Online sessions will be available to view at your leisure for 30 days after the event and you have access to virtual meetings and messaging capabilities through our conference platform.

If you register for an in-person pass and are no longer able to participate, we will change your registration type to virtual only and we will refund the difference between the amount paid and the cost of a virtual pass through September 19, 2023. Beginning September 20, 2023 all sales are final. Refunds will not be given for no-shows.

Cancellation requests must be made in writing and sent to support@premus2023.com

Should you be unable to attend the conference after purchasing your pass, you may send another member of your organisation in your place. Substitutions must be made prior to badge pickup, before the original registrant has attended any portion of the conference.

The original registrant may make a substitution by emailing support@premus2023.com by September 19th. Beginning September 20th, 2023 all substitutions must be made onsite and will require hard copy, written permission from the original registrant granting the substitution. Badges are non-transferable once printed; swapping or sharing is strictly prohibited.

Organiser reserves the right to accept or reject registrations and to cancel any previously accepted reservation, at any time, at its sole discretion, without liability to the registrant or any other party. This policy was instituted to maintain the professional environment of the conference, while protecting the interests of our attendees and exhibitors.

Loud, abusive, or defamatory language, harassment, unprofessional or inappropriate behavior is not permitted at any time. If such conduct is engaged in by a registrant, please be advised that organiser may cancel any previously accepted registration, at any time, at its sole discretion, without liability to the registrant or any other party, and the registrant agrees to exit the premises immediately.

Conference badges cannot be reproduced and once a badge has been picked up, it cannot be resold or transferred to another individual. The conference badge constitutes a limited revocable license to attend the PREMUS, WDPI, & MYOPAIN 2023. Conference badges are the property of Organiser and may be revoked at any time for any reason. Conference badges must be worn at all times while at the event.

Organiser has sole discretion over admission at all times and shall strictly enforce all conference rules. Attendees agree to abide by Organiser’s attendance rules, which may be updated at any time. Violators risk immediate confiscation of their conference badge without refund and removal from the premises. Violators will not be allowed re-entry.

Organiser, at its sole discretion, reserves the right to decline the registration of any applicant that may violate safety, trade or export compliance laws, including economic sanctions. Applicants must provide full, truthful information when registering, in accordance with registration terms and conditions.

Attendees are permitted to use hand-held cameras to take photographs, capture digital images, and videotape within public areas of the conference for personal, non-commercial use. Public areas include the exhibit hall; session rooms; press rooms; lobby areas; and hallways. Rarely, Organiser will ask attendees to refrain from taking photos or videos of sessions based upon special request by a speaker. We make every effort to limit the number of exceptions to this policy.

Large cameras, photo or video equipment, or ancillary equipment such as lighting, tripods, cables, etc. are prohibited (except in instances where approval from Organiser is obtained).

All photographers and videographers are prohibited from entering, photographing, or videotaping non-public areas of the conference. Non-public areas include storage areas; speaker ready rooms; staff offices; and dedicated meeting rooms.

All photographers and videographers are prohibited from impeding attendee traffic flow, blocking doors, stairs, elevators and escalators, and affecting the safety of attendees. All photographers and videographers must fully and immediately comply with any requests, directions, or instructions of the Organiser related to safety concerns. All photographers and videographers must obtain exhibitor approval before capturing images within an exhibitor’s booth space.

While attending the conference, all photographers and videographers must comply with all applicable rules, including but not limited to, this policy, all applicable laws, ordinances, municipal regulations, standard operating procedures and administrative procedures. Organiser may evaluate the actions of a photographer or a videographer, and if a determination is made that the actions of a photographer or videographer are not in compliance with any applicable rule, Organiser may terminate the permission granted by this policy.

No one under the age of 18 will be allowed in the exhibit hall during open hours. Badges are required for admittance.

In case the premises for the show is destroyed by Acts of God, fire, the elements or by any cause, or in case of government intervention or regulation, pandemic, military activity, terrorism, civil disturbance, strikes, labor disputes, or any other circumstances make it impossible or inadvisable to hold the conference at the time and place provided, the attendee waives any claim for damages or compensation, except the pro rata return of the amount paid for admission, after deduction of actual expenses incurred in connection with the exhibition and there shall be no further liability on the part of either party. In no event shall Organiser, its officers, directors, trustees, or agents be liable for any direct, indirect or consequential damages resulting from the failure to hold the event.